At icologi, our support contracts are slightly different to other hosting companies. We believe that the world is populated with intelligent and capable people who, every now and again, encounter a problem they don't know how to fix.

Because we take this approach, we offer a comprehensive Service Level Agreement (SLA) to ensure that all of your immediate requirements are met.

If you are considering a hosting account with us, please take the time to review our Terms and Conditions in advance. If you're technically minded, our Technical Information may be of interest to you also.

In order to keep our business sustainable (for us as well as you) we provide a comprehensive support desk populated with videos and cheat-sheets that cover the most common issues you are likely to encounter. This saves you the time and expense of needing to call us for simple things like adding an email account to your email program.

This page provides links through to our support desk and control panel for our clients use - as well as a range of other support materials you may find useful.

If you are looking for webmail, remember that you simply need to go to http://mail.yourdomainnamehere.com and login with your full email address and password.